Friday, July 16, 2010

What are patients saying about R. Scott Smith Orthodontics?

R. Scott Smith Orthodontics, serving Springfield, MA and surrounding areas, has been receiving some great patient reviews lately! Have you been considering orthodontic treatment at our office? Check out what our current patients are saying about Dr. Smith and Dr. Raney and our team!


"Very friendly atmosphere, my son feels very at ease with the practice." ~William

"EVERYONE is so friendly and immediately made us feel welcome. Besides, my son LOVED Dr. Smith and his tricks!" ~Vanessa

"My daughter had her orthodontics done in Dr. Smith's office. She just had her braces off recently and her teeth are beautiful. The whole staff is wonderful, very knowledgeable and friendly." ~Anonymous

"Dr. Scott and his staff came highly recommended before we sought his services for our child's braces. A daunting decision was broken down in steps, and it made it easier to understand what we were undertaking. Feedback at each visit let know how we were progressing. Reminders are called in the day before, which is a nice touch... Dr. Smith and the staff understand how sports are part of many children's lives, and also helped us out with mouth guards. We are now on "phase 2", and are very satisfied." ~Daniel


Have you had a great experience at our office? Let us know by writing a review here. You may also post on our Facebook page, or give us a call!

Have a great weekend,

-R Scott Smith & Associates

Tuesday, July 6, 2010

Drs. Scott and Raney present: Most Frequent Questions

At R. Scott Smith Orthodontics, we recognize that each orthodontic patient has unique needs, and wants treatment customized for them. There are many questions that new patients might ask, so how do you respond to some of the more common questions? Here are the answers to the most common questions Drs. Smith and Raney receive from patients:

“How will keeping my smile healthy keep me healthy as a whole?”

Straight teeth contribute to healthy teeth and gums, making them less prone to decay and injury.

“I have always been afraid of having work done to my teeth, what do you do to ease patients’ fears?”

Our office is set up with an "open operatory," one big room with the dental chairs arranged in a semi-circle. Since everyone is here for the same reason, no one is afraid. This makes it a fun, relaxed atmosphere. We do offer private rooms as well, but they are rarely requested!

“I don’t see a list of insurance companies on your website, so what is the best way I can find out if you work with my insurance provider?”

We are participating providers with most Delta Dental plans. Kelly, our financial coordinator will take care of the paperwork for all other plans so that the subscriber will be reimbursed.

Another very common question that we are asked is "What payment options does your office offer?" The answer is, in today's uncertain financial world we recognize that our payment arrangements need to be flexible. We do offer a discount for payment in full. We also work with both Care Credit and Chase Health Advance, offering no down payment and interest free payment plans. An additional option is to have our office do the financing. No finance fees are ever charged for this service. Our treatment coordinators will assist with creating a payment plan to fit individual budgets. We are "flex plan friendly" and will design a payment plan to allow the employee to take best advantage of benefits.

Sunday, June 27, 2010

At R. Scott Smith Orthodontics, access to your patient account 24/7


Did you know that at R. Scott Smith Orthodontics, patients have access to their account 24 hours a day, seven days a week - all through our website. Patients can look up their appointments and all their account details at a time of their choosing and convenience, all from the comfort of their own home! Patients can even receive appointment reminders through email or text messages!

If you're a recent patient of ours, you too may sign up for this convenient service known as Ortho Sesame on our website by clicking the "Patient Login" button at the top of our homepage. Please give us a call at our convenient Springfield, South Hadley or Enfield locations if you have any questions about getting started with Ortho Sesame!

Enjoy the rest of your weekend!

Saturday, June 19, 2010

Sleep disorders and treatment options in Springfield, from R. Scott Smith Orthodontics


Drs. Smith and Raney want to know: Are you drowsy during the day with no explanation? Do you snore loudly, or wake up breathless in the middle of the night? If so, you may be one of more than twelve million Americans affected by sleep apnea.

If you notice one or more of the below symptoms. there may be a presence of sleep apnea. Please give us a call if you experience:

* Insomnia or difficulty sleeping
* Loud snoring at night
* Waking up at night short of breath
* Snorting or choking sounds during the night (indicating a restart of breathing)
* Headaches upon waking in the morning
* Falling asleep unintentionally during the day
* Extreme drowsiness throughout the day


We hope you have a great rest of the weekend and Happy Father's Day to all you dads out there!

Monday, June 14, 2010

"Hey, Dr. Smith! What's the deal with retainers?"

Have you recently completed treatment at R. Scott Smith Orthodontics? Our entire team would like to congratulate you again! Now that your braces have been removed, Drs. Smith or Raney will provide—or have provided you by now—with retainers. After braces are removed, our staff will tell you that teeth may shift out of position if they're not stabilized.

Retainers, however, provide that stabilization, and are designed to hold teeth in their corrected, ideal positions until your bones and gums adapt to treatment changes. Wearing retainers exactly as instructed by our team is the best way to make sure your treatment lasts a lifetime.

If you have additional questions about retainers or your treatment at our office, please give us a call and we'll try to answer any question you may have.

Have a great week everyone!

Monday, June 7, 2010

This summer, bring your smile on vacation!


Headed somewhere fun this summer? Then don't forget to bring your smile with you! Whether you're flying overseas, going to camp or just hanging out with friends, our staff at R. Scott Smith Orthodontics want you to take a picture and send it to us!

There will be prizes awarded for the silliest, most imaginative, farthest away and friendliest photos!

We look forward to seeing your beautiful smiles!

Monday, May 31, 2010

Write a review of R. Scott Smith Orthodontics!

Warm, caring, professional - at R. Scott Smith Orthodontics, we provide our patients with well-rounded orthodontic care in a relaxed, comfortable setting. Our practice works with patients of all ages and lifestyles to create one-of-a-kind smiles that last a lifetime.

Whether you've visited our office for a week, months or even years, we'd love to hear your feedback about how our practice is faring! There are lots of ways you can share your thoughts about our practice with the rest of the world, but we encourage you to head to our Google Local page and write a review there. Or, you may review us on Yelp if you'd like. After all, reviews help Drs. Smith and Raney create more beautiful smiles in Springfield, South Hadley, Enfield, CT and surrounding areas!

You may write a review here. Thanks in advance and enjoy the rest of your Memorial Day weekend! We look forward to reading your reviews!